Avanté Massage Policies & Protocol
General Policies
First Time Clients
Class & Workshop Reservations
Cancellation Policy
Late Arrivals
Medical Intake Forms
Avanté Massage Pandemic Protocol
Avanté Massage strives to create a comfortable atmosphere where you feel safe. When pandemic protocols are necessitated, we incorporate the following measures to minimize any potential of contributing to the perpetuation of a pandemic by:
- Avanté Massage is a professional space offering Massage Therapy, Energywork, Spa Services, Classes and Workshops for therapeutic and wellness purposes. At no time will any suggestive, inferred, or explicit sexual references be entertained or tolerated. Please be aware that Avanté reports all requests for services which would be considered solicitation or human trafficking to Law Enforcement.
- Avanté Massage and Independent Contractors/Workshop Facilitators reserves the right to refuse service at the discretion of the Practitioner for safety, security or professional reasons. Likewise, clients have the ability to stop an active session or leave a class or workshop prior to the anticipated end time.
First Time Clients
- Clients are required to secure their appointment with either credit/debit card or valid gift certificate.
Class & Workshop Reservations
- Due to the small class sizes, reservations with pre-payment are required at time of booking.
Cancellation Policy
- Avanté Massage observes a cancellation policy where a minimum of 48-hours notice is required. In the event a cancellation occurs within 48-hours of the start time of an appointment, Avanté Massage will charge 100% of the price of service/class/workshop. In the event that a cancellation occurs due to an emergency or illness, Avanté Massage and/or the Practitioner will decision whether to charge a cancellation fee.
Late Arrivals
- In most cases, late arrivals will not be eligible for the full appointment time.
Medical Intake Forms
- Medical intake forms are required to be completed prior to the first appointment. This information is captured prior to your first appointment and must be completed.
- Medical information should be completed thoroughly and thoughtfully. There are situations where a specific massage technique or modality may cause adverse effects (contraindicated). Avanté Massage wants to ensure you are properly cared for within our scope of practice, and complete and accurate Medical Intake forms will help with this. Avanté Massage ensures all medical information is stored in compliance with HIPAA and is not shared without your expressed, written consent.
- Medical intake forms are updated annually to ensure the most accurate information is captured.
Avanté Massage Pandemic Protocol
Avanté Massage strives to create a comfortable atmosphere where you feel safe. When pandemic protocols are necessitated, we incorporate the following measures to minimize any potential of contributing to the perpetuation of a pandemic by:
- Wearing masks through your entire appointment.
- Running a high powered air filtration system in the treatment room.
- Thoroughly clean each surface after every client.
- We respectfully request clients who do not feel healthy or have been exposed to Covid-19, reschedule their appointment until after the illness has passed or the incubation period has ended.